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Philips Technical Support (French)


Location:
Athens
Language(s):
French, English
Job Ref:
LGT01
Company:
Blu Selection
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Job Description
The Company.

Our Client’s number one mission is to deliver the best customer experience around the world. They are trusted by the biggest brands for their customer and technical support services.

They have also been awarded the Great Place of Work for several years. With +8000 internationals in Athens, they offer an amazing work and life experience to their employees.

Are you customer service oriented and want to boost your career abroad? Do you speak French?

Join this multicultural family in Athens!

The Job.

For Philips, one of the largest electronics companies in the world, you will:
– Provide professional customer service solutions – both B2B and B2C – over the phone, live chat and emails
– Provide Philips Product support and advices
– Troubleshoot technical issues
– Guarantee clients satisfaction and high level of quality
– Ensure and participate in the success of the department

The Profile.

– You are a native French speaker with fluent English
– You are tech-savvy, with good troubleshooting skills
– Previous experience in technical support is an advantage
– You are professional and friendly with empathy and the ability to multitask
– You are highly reliable, adaptable, a fast learner, and you have strong problem-solving skills

The Offer.

– A full-time job, 40 hours a week
– Salary: 14 salaries per year x 1045€ gross per month + performance-related bonus per month
– Schedule: day-time rotating shifts between Monday and Saturday
– A Quality Certified Management Company
– A Multicultural environment: 8.000+ passionate people from +90 countries working together
– A Company offering you not only a job, but a full experience abroad!
– A recognized training delivered by the biggest brands
– A complete relocation package including:

Flight ticket to Athens
Hotel accommodation for 2 weeks with breakfast
Assistance in finding a flat + real estate agency fee paid by the Company
Flight ticket to your home and back every 6 months
Other benefits: vouchers, discounts, free Greek classes, events, outings and parties all year round
– Start date: ASAP
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Salary Indication
15000-16000
Company Profile
Our Client’s number one mission is to deliver the best customer experience around the world. They are trusted by the biggest brands for their customer and technical support services.

They have also been awarded the Great Place of Work for several years. With +8000 internationals in Athens, they offer an amazing work and life experience to their employees.

Are you customer service oriented and want to boost your career abroad? Do you speak French?

Join this multicultural family in Athens!
Requirements
– You are a native French speaker with fluent English
– You are tech-savvy, with good troubleshooting skills
– Previous experience in technical support is an advantage
– You are professional and friendly with empathy and the ability to multitask
– You are highly reliable, adaptable, a fast learner, and you have strong problem-solving skills
Responsibilities
For Philips, one of the largest electronics companies in the world, you will:
– Provide professional customer service solutions – both B2B and B2C – over the phone, live chat and emails
– Provide Philips Product support and advices
– Troubleshoot technical issues
– Guarantee clients satisfaction and high level of quality
– Ensure and participate in the success of the department


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