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Movie Product Support (Italian)

Italian, English
Job Ref:
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Job Description
Which is your favourite character: iconic Mickey Mouse, Winnie the Pooh, Princess Jasmine or Pocahontas?

The Company.

Are you willing to relocate to one of Greece's hippest cities – Thessaloniki – and join a 30-year old continuously growing company with an international team speaking more than 30 different languages?
Do you want to participate in fun company events all year round, from bowling tournaments to festivals and parties?
For a worldwide entertainment brand that will definitely remind your childhood, they are currently looking for international candidates to join their team and make this new exciting project happen!
Then keep reading and apply!

The Job.

You will be promoting a new world and become an ambassador for the world's leading brand of entertainment with millions of enthusiasts and innovative projects and ideas.

– Ensure customer satisfaction and provide the best interaction within the customer service department
– Assist customers and support their requests in order to provide world-class customer service
– Actively listen to the customer by adopting a positive frame of mind and constant professionalism
– Assist in the resolution of problems related to system configurations and network settings
– Ensure consistency in brand messaging by focusing on the availability and quality of products and services

The Profile.

For this role, the Company is looking for professional and friendly individuals with empathy and the ability to multitask.

– You are a native Italian speaker with an advanced level of English
– You are highly reliable, adaptable, a fast learner, and you have strong problem-solving skills
– A previous experience in Customer Service is a big advantage

The Offer.

– A full-time job, 40 hours a week
– Schedule: rotating shifts between Monday and Sunday: 8 am to midnight
– Salary: 1045€ gross per month (+montlhy performance bonus)
– A paid and recognized training
– A complete relocation package which includes:
> Your 1st flight ticket to Thessaloniki
> Accommodation for 2 weeks
> Assistance in finding a flat + agency fee paid by the Company
> Montlhy allowance for accommodation
– Other benefits: vouchers, discounts, free Greek classes, events, outings and parties all year round
– Start date: 17/02/2020
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