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Hebrew Customer Care Role In Greece- Visa Provided


Location:
Athens
Language(s):
English, Hebrew
Job Ref:
DKM794
Company:
DK Global Recruitment
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Job Description

DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority.

Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice.

Benefits

  • Visa assistance
  • Flight ticket provided
  • Taxi transfer from the airport
  • 2 weeks free hotel accommodation (breakfast included)
  • Free Greek language courses
  • Monthly work performance bonus
  • 150€ monthly accommodation bonus
  • 100€ in vouchers upon training completion
  • 300€ in vouchers after 3 months of cooperation
  • 400€ in vouchers after 7 months of cooperation
  • Extra paid if you work on Sundays, on Greek Holidays or Overtime
  • 2 extra full salaries paid per year
  • Training provided (paid)
  • International working environment
  • On-site canteen (discounts for employees)
  • Welcome event

Requirements

  • Fluent or Native level Hebrew language
  • Help desk, customer service, and support experience
  • Microsoft Windows ,OS expertise level - "Advanced User"
  • Basic knowledge of current Anti-Malware and Firewall products
  • Basic knowledge of networking technologies
  • Disciplined ,systematic- problem solving skills required

Responsibilities

  • Providing customer support by phone ,email ,or chat
  • Diagnosing the issue and provide a path to resolving inquiries
  • Logging calls from customers into Contact Management System
  • Demonstrating a high level of customer service when helping a customer
  • 1st line technical support
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Salary Indication
€15000 - €18000 per annum + relocation + benefits


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