For an international Customer Service Centre in Athens (Greece), we are searching for Customer care Representatives who will interact with existing customers via inbound call, email & chats in order to provide:
- Customer Care
- Technical Support
- Inside Sales
- Content Moderators
- Online Gaming Support
Our client cooperates with the most famous brands in Social Media, Gaming, Automotive, Consumer Electronics, Financial, Telecommunications industries etc
- To interact effectively with existing customers, via Calls, Emails or Chat your native language and English.
- To handle customers complaints and issues with patience and empathy.
- To solve efficiently all the technical issues.
- To record details of customer contacts and actions taken.
- To follow company's policies and guidelines.
- English B2 / fluent level
- Fluent in one of the following languages only: Czech, Danish, Dutch, Finnish, German, Hebrew, Italian, Norwegian, Slovak, of Swedish.
- 14 salaries (½ Eastern Bonus ½ vacation Bonus 1 complete Salary on Christmas)
- Overtime are paid extra
- +25% working on night shifts & +75% working on Sundays or Greek Bank Holidays
- A generous bonus for referring new colleagues
- 20 paid days off / year
- 45' break / day
- Numerous themed parties, events and activities for all employees
- Flight ticket to Athens
- Airport pickup
- Paid hotel accommodation for 2 weeks (breakfast included)
- Real estate agency assistance provided by our client
- Full public health insurance & a package of private one